Who We Are

We Fixed the Linen Problem
Indian Hotels Stopped Noticing.

Relaef is a managed linen rental company built specifically for India's hospitality sector. We supply clinical-grade bedsheets, pillowcases, and towels — washed at 88–92°C, tracked by RFID, and delivered within 48 hours — at a flat ₹39 per occupied bed. No upfront cost. No inventory headaches. No excuses.

5

Cities served

₹39

Per occupied bed

0%

Shrinkage rate

48 hr

Turnaround

Why Relaef Exists

India has 5 million hotel beds. Most of them are washed at the wrong temperature.

The average Indian hotel sends its linen to a local dhobi — a neighbourhood laundry service that washes at 40–50°C with chlorine bleach. That is enough to remove visible stains. It is not enough to eliminate MRSA, dermatophytes, or dust-mite allergens — the pathogens that actually affect guest health and generate negative reviews.

At the same time, the hotel owns the linen — which means it buys stock, replaces it when it degrades or goes missing, stores it, audits it, and argues with staff about it. On a 50-bed property, this is typically 4–8 hours of management time per month and ₹1.5–₹3L of invisible annual cost.

Relaef was built to fix both problems simultaneously. We own the linen. We wash it at 88–92°C. We track every piece with RFID. We deliver within 48 hours. And we charge ₹39 per occupied bed — so hotels pay only for what they actually use.

How We Operate

Six principles. No exceptions.

Proof over promises

Every claim we make about hygiene is backed by a data trail — wash temperature logs, RFID counts, timestamped batch records. If we can't show it, we won't say it.

Operators first

Our model is built around what actually makes a hotel easier to run: predictable costs, zero stock management, and a partner who shows up on time. Every product decision starts there.

Guest outcomes matter

A hotel's reputation lives in the review a guest writes at 11 pm. Clean, crisp, odour-free linen is not a luxury add-on. It is the baseline. We hold ourselves to that.

Systems, not shortcuts

The dhobi is cheap because he takes shortcuts. We don't. 88–92°C washes, RFID tracking, sealed delivery, QR verification — every step exists for a reason.

Built for India

Pilgrim towns, hill stations, transit hubs — we started in North India's most demanding hotel corridors and are building outward from there. Every decision is made for Indian hotel realities, not imported frameworks.

Aligned incentives

We charge per occupied bed. If your hotel is empty, you pay nothing. That means our revenue only grows when your occupancy grows — we have every reason to make you successful.

Who We Serve

Built for every hotel that takes hygiene seriously.

Pilgrim Corridor Hotels

Properties in Katra, Haridwar, and Rishikesh serve guests who travel in large groups, share rooms, and expect consistent hygiene. A single bad review can erase a season's worth of bookings. Relaef's QR hygiene seal gives these hotels a tangible proof point.

Hotels in Jammu & Patnitop

Jammu serves as both a transit hub for Vaishno Devi pilgrims and a year-round business destination. Patnitop sees sharp seasonal occupancy spikes. Relaef's per-bed billing means hotels pay only for occupied beds — not for peak-season overstock.

Budget & Mid-Market Hotels

Hotels with 20–120 beds that can't justify a full-time laundry manager but need consistent standards. Relaef handles the entire linen operation as a managed service — without them having to hire a single additional person.

Where We're Heading

We started in 2026 and are currently building our operations in North India. If your city isn't covered yet, reach out — we evaluate new markets based on hotel partner interest and can move fast when the demand is there.

Our Journey

Started in 2026. Building from North India.

2026

Relaef founded. Started operations in Katra, Patnitop, and Jammu — serving pilgrim-corridor hotels in the Vaishno Devi belt.

2026

Expanded to Haridwar and Rishikesh. RFID tracking and QR hygiene seals deployed from day one.

Now

Actively serving hotels across Katra, Patnitop, Jammu, Haridwar, and Rishikesh. Building towards a wider North India network.

Get in Touch

We're a small team.
You'll always talk to someone who knows the product.

Whether you want a site audit, a pricing breakdown, or just to understand how the model works — reach out directly. No chatbots. No ticketing systems.

Ready to see how Relaef works at your property?

Book a free site audit. Our team will visit your hotel, assess your current linen operation, and give you a personalised savings breakdown within 24 hours.